The answer is probably yes.
It started with a frantic call: “I am having this problem with my website…I know you guys didn’t put it up, but I can’t get the company that did to help me”. This was followed by the realization that the caller was paying hundreds of dollars a year for a website that they couldn’t even get support for. It was sold to them as a website with easy-to-use webpage software, thousands of design templates, unlimited email, online sales capability, and a whole bunch of other features … most of which this customer had never even used.
What “easy-to-use webpage software, thousands of design templates” really means is “you get to do all the work yourself”. So now, in addition to your own job, you have figure out how to use their software and what to put on your site to attract customers. And all you end up with is a fairly decent website and a couple email addresses.
We set our customers up with a website (and email) that only costs $40 a year to host. You pay us for initial site design & setup. If you never do any more after that, then it only costs you $40 a year. AND you have someone to call when you are having problems!
Does your company need more than a website? Here’s the answer in less than 5 minutes:
What is social media: http://www.youtube.com/watch?v=QLd9q88ohUs
Social media ROI: http://www.youtube.com/watch?v=ypmfs3z8esI
“Warning! Your computer is vulnerable to malware attacks.” Have you seen this message? When you do, don’t be fooled. This is a popup message you will see on an infected website. Do NOT click on any part of the message, even the X to close the window. Use Ctrl + Alt + Del to end your browser window task.
PC Solutions installs free antivirus and anti-malware software with automatic updates for all our customers. But the bad guys create new bad things every day, and NO antivirus software can put out a pattern file within seconds of an exploit coming out. So, we try to teach our customers how to protect themselves.
If you’re not a PC Solutions customer, call today to receive the personal service and attention you deserve.
So, you built a website a few years back. Your customers visited it, and maybe learned a few things about you. And now it just sits there. Meanwhile, the world has moved on. Your customers don’t come back to your site…why should they, when it never changes? Your customers are spending their time on Facebook, Youtube, Twitter, and other “web 2.0″ sites. How can you harness their internet time and use it to build a relationship with them? You need to also have a “Web 2.0 presence”.
Unlike a static website, developing an online presence in the “web 2.0″ world doesn’t mean creating something, throwing it out there, and waiting for the customers to show up. It requires continual updates – conversations with your customers. But you are too busy running your business to spend an hour a day – or even an hour a month – blogging, tweeting, and posting your way to web 2.0 success. How are you supposed to keep up? PC Solutions can manage your Web 2.0 updates, leaving you free to do what you do best…run your business.